Mailbutler News

Mailbutler product updates 2022

Learn about all the new features and product updates to the Mailbutler email extension which are taking place in 2022.

First published

20.01.2022

Last edited

29.09.2022

Read time

20 minutes


    By James

    James has five years' experience as a Content Marketer, bylines on Left Foot Forward, Submittable, and INOMICS, and a Master's in History. In his free time he likes to read, play guitar, and write for his personal blog.

    September product release update

    Our September release will start to be rolled out on the 27th September 2022. Bear in mind that these updates may not happen immediately on the 27th; they will happen once you’ve updated your Mailbutler version, when the update reaches you, and for Apple Mail users, potentially only when you have updated to the newest OS – that is, Ventura.

    Send Later improvements

    Another exciting development that’s taking place this release is that we’re adding some great new functionality to our Send Later feature. Send Later will be improved with three great new features, available for Professional+ and Business plan users using Apple Mail and Gmail, and one feature (the last listed) available for all clients.

    Automatic rescheduling outside of working hours

    In Mailbutler’s settings, you can set time interval presets. These dictate what is meant when you select in Mailbutler the option ‘Later Today’ – you could set this to always mean 17:00, for example. In the same place you do this, you set your working hours, and you can set specific features to only work during your working hours. Now, Send Later brings you even more functionality that will help you stay professional!

    Say you’re working late at night, and you try to send an email at 20:00, but your Mailbutler working hours are set to 9:00 to 17:00. It might not seem that professional to your recipient – or worse, your email might get lost in the barrage of emails which inevitably arrive in inboxes over the course of the next day. Well, now Mailbutler will warn you that you’re sending an email outside of your specified working hours, and, if you so choose, reschedule it to be sent at 9:00 the next day – the start of your working hours. This means you always send your email at a time when your recipient will be working, helping you to stay professional and give you the best chance of getting your message read.

    Scheduled email cancellation upon receipt of email

    Another confusing name for a simple piece of functionality that we hope will greatly improve your email communication. What this feature does is cancel a scheduled email if you receive an email from your recipient. Say you schedule a message to Tom to talk about the upcoming presentation. It goes out in two hours from now. However, Tom messages you first to talk about the presentation, because Tom’s a good coworker. Rather than you having to manually head to your scheduled folder and cancel an email, Mailbutler recognizes Tom has messaged you and cancels the message for you.

    Bear in mind that the message won’t be deleted, its delivery will simply be cancelled. This means you can always reschedule the message if you want to. The use of this is that if you schedule an email to multiple recipients, and just one of them sends you a message, your message will be unscheduled for all of your recipients. The message being saved means you can then reschedule the email to the recipients who still need to receive it.

    Notifications

    Aside from these two bigger changes, Mailbutler can now send you push notifications detailing the status of your scheduled message. If your message has been successfully delivered, you’ll be informed, or if your scheduled message has been cancelled due to receiving a message from your recipient, we’ll let you know. Keep on top of all your communication with Mailbutler!

    A new widget

    Finally, the implementation of a new Send Later widget. This is a small box which fits right into the Mailbutler Sidebar and will give you a quick overview of all your scheduled emails, including details on if they were delivered or cancelled by any automations. This helps to keep you on top of all of your messages, all in one place right underneath your activity feed. On top of this, all the widgets in your Sidebar can be minimized, improving your Mailbutler experience.

    Undo Send time presets return

    You asked, we delivered. Undo Send time presets are back! Previously, members like you were able to set custom delay times when recalling an email. We tried to simplify your experience by setting all delayed sending times to 10 seconds – but we made a mistake! To rectify it, we’ve listened, and are implementing customizable delay times again, meaning you can set however long you like to recall your message and fix any mistakes.

    Teams is changing to Collaborators

    One feature we’ve been working on for a while is our teams sharing functionality. This feature allows you to share notes, tasks, signatures, templates, and contacts with other Mailbutler users.

    In order to improve this feature, we’ve made some changes. The feature will now be renamed Collaborators, and you’ll find it under the eponymous tab in Account & Preferences. But apart from the name, there are some big alterations to the feature.

    Previously, you had to create a team with Mailbutler users in order to be able to share anything with them. Teams have now been removed – you simply share whatever you want with each Mailbutler user separately. This means you have a list of everyone you have added as a Mailbutler collaborator, and you can share with them anything they have on their plan.

    Which leads to the next big change: anything a Mailbutler user can create on their plan – basic or extended signatures, tasks for emails or tasks for contacts – can be shared and seen by that user. This means you can share some new things with other Mailbutler users who are on a lower or higher plan than you.

    Attachment Reminder is being replaced

    Attachment Reminder has always been one of our more basic features. It was always available for free for all users, and we never classified it as one of our ‘smart’ features. Because of this, email clients have started offering it by default. The most recent addition to this is the 2022 release of Mac Ventura, which offers its own attachment reminder feature.

    For these reasons, Mailbutler has decided to replace the Attachment Reminder feature for both Apple Mail and Gmail with the clients’ native feature (as Gmail also offers its own native attachment reminder feature). Replacing this feature allows us to focus our capacity on our smart features, such as big updates to Send Later, Teams and Undo Send, of which more below. We want to focus on these features because they are the things we offer nobody else does, and if we spend more time on them, we can make Mailbutler even better for you!

    Mailbutler Attachment Reminder will be replaced for Apple Mail users after you update to MacOS Ventura and update Mailbutler after the release. For Gmail users, it will be after you update your version of Mailbutler. If you decide to stay on an older version of the MacOS, Mailbutler’s Attachment Reminder will remain for you, rather than changing to the native version in Gmail or Apple Mail.

    All that being said, we listen to our customers and make our changes based on their – that is to say, your! – feedback. So if you have any ideas on how we could improve Attachment Reminder and make it a worthwhile feature to keep in our product, or if you have any other thoughts or suggestions, please message our Support Team at support@mailbutler.io or head over to our Feature Requests page to leave us feedback.

    And that’s it for September! Stay tuned for more updates in the future.

    August product release update

    August is a huge month for Mailbutler. One of the biggest updates to our features is taking place this month, and we’re really excited to share it with you!

    An update to Follow-up Reminders

    With the latest update to Mailbutler, follow-up reminders have been combined with tasks. Now, follow-up reminders have been renamed follow-up tasks. You will still find them in the Mailbutler Sidebar, but the follow-up task button has been removed, and instead, you’ll need to click on the small arrow next to the tasks button. This brings up the QuickTasks option, where you can not only find follow-up tasks, but also your most used task and your most recently used task. See the image below for clarification:

    You can still manually set a task by either clicking on new task or simply clicking the larger task button in the Sidebar. Bear in mind that nothing has really changed: you can still do everything you used to be able to do with tasks and follow-up reminders, they are simply now all in the same place. Your follow-up reminders will also be migrated to your list of tasks, so you can see them all together.

    Task automations

    You may have noticed there is a new button next to the tasks – a small lightning bolt. This is an exciting new feature we have implemented which allows you to automate all of your tasks. Clicking this button, or heading to the Automations tab in Account & Preferences, will give you four different options for what happens to your task if you receive a reply to your message: the task can be set to completed, the reminder can be removed, the task can be deleted, or no action can be taken. On top of this, you can also choose to have a follow-up task automatically added on every email you send, so you never forget to follow up. The two images below may make this clearer:

    We hope that the update to tasks and follow-up reminders will streamline your work process, make it easier to find and use our features, and give you more control over your to-dos. Please don’t hesitate to get in contact if you have any questions or queries.

    July product release update

    Here at Mailbutler, we’re always trying to give you the features that you’ve asked for. That’s why, this month, we’ve provided Apple Mail users with one of the most requested features up to this point. Aside from this, there are a few smaller changes which ultimately should streamline your Mailbutler experience.

    Per-Recipient Tracking

    One of the features our users have requested the most is Per-Recipient Tracking. Not the clearest of terms, for sure: in a nutshell, it means being able to see precisely who has opened your email when you send a message to multiple recipients. For example, say you send an email to William, Jacob, Emily and Sarah: most email programs will only tell you once your email has been opened, but Mailbutler can now tell you specifically when Jacob opens your message. Pretty neat, huh?

    an image of the new mailbutler per-recipient tracking feature

    Bear in mind that Per-Recipient Tracking only works for Apple Mail users using an IMAP or iCloud email address. This is due to unfortunate limitations we can’t control with other email addresses. For information on finding out if Per-Recipient Tracking will work for you, head to our Support Center article on the subject.

    Time presets return

    One of the things which we changed in our last release in May was the time presets for Tasks, Follow-up Reminders, Snooze and Send Later. We thought this would improve the Mailbutler experience by making it more efficient – however, a lot of users wanted us to bring some of the older presets back, so we’ve done just that.

    Custom time presets are disabled by default, so make sure to enable them if you want to use them.

    Removal of template and signature analytics

    We’re always trying to make your experience using Mailbutler as quick, efficient and easy as possible. Sometimes, this means removing features which don’t see much use. After multiple surveys and analyses we found out that almost nobody was using the statistical insights into their email templates and email signatures. So, we removed them! We’re hoping this will simplify the templates and signatures features and make the interface nicer to look at and navigate through.

    Send Later working hours option

    Up until now, you’ve been able to configure your Follow-up Reminder, Tasks, and Snooze time presets to your working hours, meaning any automation set up – for example, a reminder to complete a task – would only work within those hours.

    Now this functionality is also available for Send Later! This means that if you were, for example, to try to schedule an email to send ‘tomorrow’ on a Friday (assuming your normal working hours are Monday to Friday), the preset would show Monday, not Saturday. This helps you to only work and send emails during your normal working hours.

    Mailbutler Contacts goes multilingual

    Mailbutler is there to help everyone manage their emails more efficiently, no matter where they’re from or which language they work in. The Mailbutler Contacts feature does this by automatically showing a summary of contact details based on the information it gets from an email. For example, it would show somebody’s name based on the word ‘name’ used by the Contacts labeling system. However, it was only able to do this English.

    But not any more! Now, contact information will be automatically shown in the Mailbutler Sidebar contact summary regardless of which language you’re working in. Say you work in Spanish, and change the ‘name’ label to ‘nombre’. Now, when a contact is shown in the Mailbutler Sidebar or when you click on ‘create contact’ in the Mailbutler Sidebar, your contact’s name will be recognized by this label. This might be a bit confusing, but in practice, you should be able to work in your chosen language and your contact’s information will be correctly shown even if you have changed the language of any information labels.

    May product release update

    May is a big month for Mailbutler! Aside from various improvements to old features, we’re also retiring an older feature in order to make your experience as streamlined as possible. And, of course, we have our regular installment of bug fixes and UX/UI improvements to make your life better and improve your experience!

    A new marketing message

    First, we’d like to introduce everyone to our new and improved marketing message. You’ll be able to see it across the website and in our email communications as of the end of May 2022. Up until now, our message has been “The email extension that does it all.” Well, we didn’t think this was a good fit for Mailbutler; it didn’t encompass what we wanted Mailbutler to do, and we weren’t sure that the word ‘extension’ was particularly clear. So our new marketing message has now been decided:

    “Your inbox, smarter.”

    We hope that this new message encompasses, in as pithy a way as possible, exactly what we hope to achieve with Mailbutler: improving your inbox, without you having to leave your inbox; making your inbox do more for you and help you to be more productive, rather than taking up your time.

    Discontinuation of the BCC to CRM feature

    We’re sad to see it go, but it was time. We did a lot of research into the BCC to CRM feature, and it turned out that the majority of our users didn’t use it whatsoever. For this reason, and to make Mailbutler simpler and more streamlined to use, we’ve decided to remove it completely from Mailbutler. Anyone who was using BCC to CRM up to this point has been informed of the change.

    While there is no workaround with Mailbutler to automatically forward emails, we are still dedicated to making the customer relationship management aspect of our product as good as possible. This is why we have been and will be constantly updating our Contacts feature so Mailbutler can continue to help you improve your customer relations!

    Import contact information via CSV

    A small change we’ve made to the Contacts feature, but one we think will be really useful for lots of our users, is adding the ability for you to both import and export all of your contacts as a CSV file. This should make it much easier for you both to get all your old contacts into Mailbutler, and also export them with all of their information if you ever need to move them to a new program.

    Contacts email history navigation

    Another update we’ve made for Contacts is to make your conversation history with a recipient navigable. What this means is that when you see your conversation history with someone in the Mailbutler Sidebar, you can click on any specific message and Mailbutler will give you more detailed information about that message. Moreover, you can then click through and your email application will open up the email in question, right inside your inbox. Nice!

    Other small changes to Contacts

    Group contact picker

    If you’re sending out emails to a lot of different recipients this new feature is for you. Before, in the Mailbutler Sidebar, when you were looking for a select contact, you had to trawl through the avatars of all of the contacts you’d made. Now, we’ve made it easier to find people you interact with regularly: these will be grouped separately on the left side of the Sidebar, and on the right will be people with whom you haven’t yet made a contact. This should make it easier to find the people you speak to regularly.

    Images

    A small but nice change: you can now set custom images for each of your contacts, and, if you’re on the Business plan, share these with your team.

    New time presets for Tasks, Follow-up Reminders, Snooze and Send Later

    One of the more exciting updates in the latest release is that we have changed the configurable time presets for the Tasks, Follow-up Reminders, Snooze and Send Later features. Previously, there were a number of time presets you could use for each different feature. The new update has amalgamated the configuration options and made them easier to use.

    The update will feature 6 new configurable presets: “Today,” “Later Today,” “Tomorrow,” “Weekend,” “Next Week,” and “Next Month.” You can customize these presets and use them for quick and easy scheduling across all four features.

    new time presets for tasks, follow-up reminders, snooze and send later

    Bug fixes

    As always, we’ve also fixed a multitude of bugs. For example, some users were experiencing bugs when using Undo Send. Sometimes Undo Send was creating duplicate emails or showing up on emails which weren’t being delayed, which should now be fixed, along with a few other issues some users were having. As always, if you experience any problems with Mailbutler, please let us know and we will get to them as soon as we can!

    April product release update

    April is an exciting time for Mailbutler. We’ve been working hard to improve our email extension to make it better for all of our users. One of the things we learned from a recent survey we did of Mailbutler users was that 67% of you say that managing your emails takes up too much of your time. We’re always looking for ways to help improve your inbox management, and April’s update does just that!

    Two new widgets

    We’ve been working on two helpful new widget boxes which are available from the Home Screen in the Mailbutler Sidebar. To see these, all you have to do is open up Mailbutler and navigate to the Sidebar. Let’s take a look at each of the widgets.

    Urgent Today

    One of the two new widgets we’ve been working on is our Urgent Today widget. This widget does exactly what it says on the tin: it shows you all of the tasks, notes, and follow-up reminders you’ve made which have a due date of today. This gives you a handy overview of all to-dos so you never miss anything!

    Aside from just tasks which are to be completed today, you can also see any tasks which are overdue. To do this, simply click on the three dots in the widget box, and switch from urgent today to overdue.

    Bear in mind that which to-dos you see will depend on the plan you’re on. Business Plan users will see a list of all their follow-up reminders, notes and tasks, and whether they’ve been made on emails or contacts. Professional+ and Professional users will be able to see notes and tasks on emails, and Essential users unfortunately won’t be able to use the Urgent Today widget. In short, anything you have access to in your plan you will see in the Urgent Today widget, apart from Essential Plan users.

    Tracked Emails widget

    The second of our two new widgets to help you improve your email communications is the Tracked Emails widget. This shows you all of the emails you’ve sent with Email Tracking enabled in the last fourteen days. It breaks down those emails into those which are opened and those which are still unopened and, if you hover over the envelope symbol, gives you a percentage of emails which were opened compared to unopened.

    Below the two new widgets, you’ll see the Activity list as usual.

    Sorting on templates

    Aside from the two new widgets, we’ve also incorporated the ability to sort your email templates. There are a few ways to do this, and it will vary slightly depending on whether you’re using Apple Mail, Gmail or Outlook. In Apple Mail, you’ll have the option to sort by the frequency the template is used, its name, when it was last used, when it was created, or when it was last edited. In Gmail and Outlook, you’ll be able to sort by the last used, the most used, creation dates, update dates, and name. The sorting itself is basically the same, but some of the text is different. Finally, you’ll be able to sort your templates both in your inbox when you’re inserting a template into your compose window, and in your account settings when you are actually editing your templates or creating them for the first time.

    Attachment Reminder

    We’ve also made some updates to our Attachment Reminder feature. Up until now, users have been able to set custom trigger words which, when used in an email which doesn’t contain an attachment, trigger a pop up reminder the user to include their document. Because few users were using this feature and because we want to make Mailbutler as streamlined and efficient as possible, we’ve decided to remove this custom keyword capability.

    The keywords Mailbutler looks for are based on a list of the majority of keywords which users included, as well as obvious ones like attachment, attach, document, etc. The feature is now enabled as default. Moreover, when the pop up shows, there is a link to a Support Center article which can give you more information about the feature. And finally, if you have any keywords which you think should be added to the list, you can suggest your improvement over at the Mailbutler Feature Requests page or send an email to our Support Team at support@mailbutler.io.

    Undo Send

    Another update which was based on user feedback and lack of use is the custom interval time for the Undo Send feature. Previously, you were able to set your own intervals for Undo Send. However, we noticed that very few users actually utilized this feature, and so we’ve decided to remove the option. However, for users who have already set a custom delay, the delay you last configured will be kept. For all new users, it will be at our default time of ten seconds.

    Contacts

    Importing contacts has never been easier! Now you can import your contacts into Mailbutler directly from your integrations page in Account Settings.

    Moreover, within Mailbutler, if your contact hasn’t set a custom avatar, they will now be displayed by their initials, rather than by the default avatar image. However, if there are no initials available, then the default avatar will still show.

    Filtering changes

    You can now filter by ‘Type’ on the notes and tasks tab. This means if you’re filtering your notes, for example, you can easily see whether they are on messages or on contacts.

    On top of this, on the contacts tab, you can filter by follow-up reminders, choosing whether to see those which have been completed (followed up) or not.

    Account Settings changes

    Firstly, the Account Settings page has received a cosmetic update, improving the user experience and hopefully making it look a little nicer. On top of this, in Gmail, avatars will always show, the compatibility option has been shifted to the integrations page of Account Settings to try and clean up the interface a little, and there is now a retry button to improve the integration flow of all your wonderful productivity apps.

    March product release update

    It’s time for another product update! As you know, the Mailbutler team is always improving Mailbutler based on comments and suggestions from you, our users, collected over at our Mailbutler Features Requests page. Read on to check out some of the updates from March 2022.

    Outlook Dark Mode

    A few of our customers asked us for the possibility to change Mailbutler to dark mode in their Outlook app. Now they can, and you can too! On Mac and Windows, this is as simple as changing your Outlook preferences, meaning if your Outlook app is set to dark mode, Mailbutler will be too. This is in Outlook > Preferences > General and under Appearance.

    A gif showing the Outlook app and correspondingly Mailbutler extension changing from light to dark mode

    Improvements to the signature editor

    Other customers wanted even more customization options when it came to creating their beautiful, professional email signatures. You asked, we delivered! You can now choose your font color in the disclaimer and closing section of the signature editor, whereas before you were limited to just black. The relevant place to change the disclaimer font color is circled in red, and it looks the same in the closing section. Note that the disclaimer and closing sections are only available on the Professional+ and Business plans.

    Updates to the mobile app

    Our Mailbutler mobile companion app is there to help you stay on the ball with your emails while you’re on the go, away from your computer. We’ve given it a touch up so that’s even easier to do now! You can now unsnooze and unschedule emails within the Mailbutler companion app, meaning if your plans change while you’re out of the office, you can still keep your email communication organized. The new unsnooze and unschedule buttons are circled in red.

    Small changes to the Apple Reminders integration

    There’s also a small but significant change to the Mailbutler-Apple Reminders integration. To boost your productivity, any contacts which are saved in Apple Reminders will come with a handy link which, when clicked, opens up your Mail app and the Mailbutler Sidebar and takes you straight to the respective contact. Here you have a complete overview of your contact. Practical!

    Miscellaneous

    Aside from these larger updates, a number of smaller improvements have also been implemented. Notification banners were a little in the way before, so now they’ve been moved over to the right. There have also been some minor bug fixes and refinements to the Sidebar.

    January product release update

    We’re always trying to improve Mailbutler based on comments and suggestions from you, our valued users. We collect all of our suggestions over at our Mailbutler Features Requests page. This month we’ve made some important product updates, including cosmetic improvements and developments to multiple features. So let’s have a look at what’s changed this month.

    Cosmetic improvements

    We’ve made some changes to the sidebar which we hope have cleaned it up a little and made it nicer to use.

    Integration between Mailbutler and Apple Reminders

    We’ve made some changes to our integrations feature. Now, all your tasks and follow-up reminders will, on a Mac, be synced with your Apple Reminders. This is also true the other way round: any tasks on your Apple Reminders list which you made in Mailbutler will be updated in your email inbox if you update them in Apple Reminders.

    Improvements to the contacts feature

    The Mailbutler Contacts feature has also received a few changes. Cosmetically we’ve updated Contacts, but you can now quickly and simply edit a contact by clicking on the pencil icon to the right of their image as well. You can also quickly delete a contact you no longer need, also by clicking on the pencil icon.

    Also, in your list of contacts, you can filter or simply scroll down to find pending contacts. (Pending contacts are contacts which have been shared with you but you haven’t yet created.)

    Tasks updates

    You can now filter all your tasks by their due date, making it easier to find the things you need to do.

    Snooze and Send Later improvements

    Now, the first time you snooze or schedule an email to send later, you’ll receive a little pop-up which shows you exactly where you can find your emails should you want to make any changes to them.

    Small trial update

    You can now see how long is left of your trial period down in settings by clicking on the cog icon:

    That’s all for this release. Be sure to stay tuned every month for an overview of all the exciting new updates we’re making to Mailbutler.

    Recommended articles

    Leave a comment

    Your email address will not be published.

    It only takes 30 seconds to get started

    It only takes 30 seconds to get started

    Try for free