Customer Success Intern (m/f/x)

at Mailbutler(View all jobs)

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We’re getting email communication back to the 21st century.


Mailbutler is a steadily growing Berlin-based software development company. We’re a bootstrapped and profitable company, independent of any investors or external shareholders. Our vision is to provide elegant and intuitive solutions to maximize users’ everyday productivity. Our latest product, Mailbutler, is the market-leading productivity enhancement tool for Apple Mail and Gmail.


We're looking for a Customer Success Intern (m/f/x) to join our team in Berlin!

About the role

Would you like to be our next Customer Success Intern? Do you enjoy communicating with customers? Are you able of understanding different wants and needs for different customers? You like to find creative solutions for all kinds of different problems? Then Mailbutler is here to provide this opportunity for you! We are looking for a Customer Success Intern to assist our operations team! You will be joining our operations team to learn a lot about how to understand customers and to maintain the highest levels of customer satisfaction.

Skills

Customer Support Technical Support German English

You have:

  • A student who is either currently enrolled in a Bachelor or a Master's degree in the field of sales, communication, marketing or other related fields.
  • Good level of emotional intelligence and empathy.
  • Good problem-solving skills.
  • Fluency in written and spoken English (German is a plus).
  • Available for at least 4+ months.
  • Preferably a compulsory internship that is a part of your studies.

You will:

  • Identify the needs of our customers.
  • Work hand-in-hand with our Sales and Development team.
  • Write knowledge-base articles about frequently asked questions.

You get:

  • A fair payment, for further details, you'll need to discuss that with us!
  • A flexible starting time!
  • A friendly and diverse working atmosphere (we have people from all over the world!), full of positive energy and good vibes, with freedom and ownership of your work!

Why Mailbutler:

  • Our team has over 10 years of experience in software development for macOS and other platforms
  • You put your own projects into practice while enjoying flexible time management
  • Work with a MacBook at a fully equipped work station in a nice and bright office
  • As much coffee, soft drinks, Club Mate or whatever you like to drink

Do you have what it takes to join our team?

Please send your CV to talent@mailbutler.io. We’ll get in touch with you as soon as possible. We look forward to your application!