A collaborative or team inbox is an email inbox that’s being managed by multiple teammates. Each team member who has access to the inbox can see, reply to, and organize all incoming messages.
Turn your shared Apple Mail, Gmail, or Outlook inbox into a collaboration hub 
Got an info@ or sales@ inbox that’s being managed by multiple teammates? Turn it into a collaboration hub with Mailbutler’s Shared Inbox Collaboration features. No external software needed.
Got an info@ or sales@ inbox that’s being managed by multiple teammates? Turn it into a collaboration hub with Mailbutler’s Shared Inbox Collaboration features. No external software needed.
Effortless email collaboration with:
Email Assignment
Assign emails to both your teammates and yourself for clear task ownership and accountability
Live Status of Collaborators
See when your collaborators are viewing or replying to messages to avoid double work and embarrassing collisions
Shared Notes and Tasks
Create and share detailed notes and tasks with your team to keep everyone in the loop
Canned Responses
Set up ready-to-use message templates for frequently asked questions and share them with your entire team
Built-In CRM
Create detailed contact cards directly inside your inbox
AI Smart Assistant
Get quick email replies with the power of artificial intelligence
Team Email Signatures
Create company email signatures to establish trust and improve brand recognition
Cross-Client Compatibility
Use each of these features across different email programs - consistent experiences guaranteed
Assign emails to your teammates and yourself
Mailbutler’s Shared Inbox Collaboration lets you and your teammates assign emails to each other for clear task ownership and accountability. Each of you can access and manage your assigned emails in one place.
See when your collaborators are viewing or replying to messages
Mailbutler’s Shared Inbox Collaboration allows you to see when your teammates are viewing or replying to messages in your shared email inbox. This helps you avoid double work and embarrassing collisions.
Create and share detailed notes and tasks with your collaborators
With Mailbutler’s email collaboration software for Apple Mail, Gmail, and Outlook, you can create detailed notes and tasks, and share them with your teammates. No app switching – 100% integrated into your shared mailbox!
Save time and stay professional with canned responses
Writing the same email replies time and time again? Set up ready-to-use message templates for frequently asked questions and share them with your entire team to boost your response rates and align your communication styles when using your shared email inbox.
Customer relationship management right inside your shared mailbox
Create detailed contact cards directly inside your Apple Mail, Gmail, or Outlook shared inbox, and share them with your teammates. Personalize your communication and, as a result, boost customer engagement and satisfaction.
Quick email replies with the power of AI
Instruct the AI-powered Smart Assistant to write fine-tuned email replies for you. Adjust the length, format, and tone of voice of the generated response with just a few clicks.
Professional and mobile-friendly team signatures
Establish trust and improve brand recognition by creating professional email signatures for your entire team. Use one of Mailbutler’s pre-made email signature templates – no coding or design skills needed!
Cross-client compatibility for consistent Mailbutler experiences
You and your teammates can use Mailbutler’s Shared Inbox Collaboration features across different email programs. Choose from Apple Mail, Gmail, or Outlook.
Shared Inbox FAQs
What is a collaborative inbox?
How to manage a shared mailbox with multiple users?
Mailbutler’s Shared Inbox Collaboration features let you and your teammates assign emails to each other, share notes, tasks, message templates, and contact information, and do so much more – all without leaving your inboxes!
Can you collaborate on an email in Outlook?
Mailbutler’s Shared Inbox Collaboration features allow you to work with your team on an unlimited number of emails in Outlook. This includes assigning messages, seeing the live status of your collaborators, sharing notes and tasks, and even setting up company email signatures.
It only takes 30 seconds to get started
It only takes 30 seconds to get started
Try for free