A collaborative or team inbox is an email inbox that’s being managed by multiple teammates. Each team member who has access to the inbox can see, reply to, and organize all incoming messages.
Drowning in email chaos?
Endless email threads, missed follow-ups, and unclear responsibilities.
When your inbox lacks structure, teamwork suffers.
Important messages get buried, tasks slip through the cracks, and efficiency takes a hit.
Mailbutler’s Inbox Collaboration helps you keep your team aligned and in control.
Turn your shared inbox into a collaboration hub
Got an info@ or sales@ inbox that’s being managed by multiple teammates? Assign emails, track progress with live status updates, and keep everything organized with shared notes, tasks, and tags.
Seamless inbox collaboration in Apple Mail, Gmail, and Outlook
No external software needed.
Assign emails for clear task ownership
Delegate emails to the right teammates to ensure prompt and clear accountability. Both you and your colleagues can access and manage your assigned emails in one place.
No app switching—100% integrated into your shared mailbox!
Avoid double work with live status indicators
See when a teammate is viewing or replying to an email in real time, helping you prevent duplicate responses and ensuring a seamless workflow.
With live status indicators, you’ll always know who is handling a message at any given moment, reducing confusion, improving coordination, and ensuring timely resolution of customer inquiries.
Stay informed with real-time updates
See exactly when an email is assigned to you, when an assigned message has been marked as done, or when a team member is viewing an email.
With real-time status updates, you can ensure no email goes unnoticed and your team stays aligned without constant back-and-forth communication.
Effortless inbox organization with Mailbutler’s powerful tools
Stay organized without leaving your inbox.
Keep everyone in the loop with shared notes
Add internal notes to emails, allowing your team members to see important context without having to leave the shared inbox.
Whether it’s a quick summary, follow-up instructions, or background details, shared notes ensure everyone stays on the same page without forwarding emails or using external apps.
Turn emails into actionable items with shared tasks
Shared tasks allow you and your teammates to collaborate on email-related to-dos, assign responsibilities, and track progress.
Whether it’s following up with a client, gathering internal feedback, or resolving customer inquiries, shared tasks keep everyone aligned and accountable.
Categorize emails with color-coded tags
Easily categorize and prioritize emails with color-coded tags. Add different tags to emails based on urgency, department, or project, making it easy to find important messages and helping your team stay efficient.
Inbox Collaboration FAQs
What is a collaborative inbox?
How to manage a shared mailbox with multiple users?
Mailbutler’s Inbox Collaboration solution lets you and your teammates assign emails to each other, see each other’s live statuses, share notes and tasks, and do so much more – all without leaving your inboxes!
Can you collaborate on an email in Outlook?
Mailbutler’s Inbox Collaboration allows you to work with your team on an unlimited number of emails in Outlook. This includes assigning messages, seeing the live status of your collaborators, sharing notes and tasks, and so much more.
