Privacy Policy

Privacy Policy MailButler

Outlined below is the Feingeist Software GmbH, Belzigerstr. 69/71, 10823 Berlin, Germany („Feingeist“) Privacy Policy, which covers the registration and use of personal information that may be collected by us anytime you interact with us.

1. Reasons for collection of information and registration

We need to register your personal information to fully complete your orders and deliver a high level of customer service for you.

2. Personal data

Personal data is any individual information about the personal or material circumstances of a specified or identifiable natural person. Personal data primarily includes details such as a person’s name, postal address, e-mail address or professional circumstance.

3. Processing and use of personal data

In order to process orders we require all relevant personal information, such as your name, address, email address, and information concerning the payment method you have chosen. Payments are handled securely by our payments provider This partner company has his own data protection policies. We encourage you to read these policies thoroughly before using the Service, and check that you agree with them. To enable payments to be processed and invoiced, the partner company stores references to payment details (these are primarily e-mail addresses and status information). The actual payment details (including credit card and bank details) do not pass through Feingeist servers and systems.
In order to guarantee full functionality and to deliver high level of customer service for you we may collect
(a) certain technical information about your device, including device information, operating system details and
(b) certain information about your email client, including number of email accounts, number of signatures, number of emails in inbox, number of consumed MailButler actions.

4. Reasons for information disclosure

We do not sell, rent, loan, or lease your contact information to others, unless we have your specific permission to do so or we are required by law or litigation to disclose your personal information. We may also find it necessary to disclose information about you if we determine that it is an issue concerning national security, law enforcement, or other issues of public importance.

5. Cookies

The Websites use so-called cookies in several places. These help make our service more user-friendly, effective and secure, among other things. Cookies are textual information which a website transmits to the cookie file of the browser on your computer hard drive or other end device, so that the website can remember who you are, among other things. A cookie typically contains the name of the domain from which the cookie originates, the cookies’ “lifetime” and a value, usually a unique, randomly generated number. The Feingeist websites use the following types of cookies:

Session cookies: these are temporary cookies which remain in your browser’s cookie file until you leave the website. Session cookies allow you to be identified for the duration of your visit. This information will not be stored once you have left the website.

Browser cookies: these remain in your browser’s cookie file for longer. How long depends on the “lifetime” of the particular cookie. This may be indefinitely or until its deletion on a specific end date. The reason for using these permanent cookies is to track the provision of services. Permanent cookies do not contain any personal data. Your name, IP address, etc., are not stored.

If you do not wish to accept our cookies, you can reject them and deny access to previously stored information, by adjusting your web browser settings accordingly. The settings within your web browser enabling you to do this differ from browser to browser, but can generally be found under “Data Protection” or “Cookies” within your browser’s “Internet Options” or “Properties” menu. If you need help turning off cookies, you should refer to your browser’s “Help” menu. Please note, however, that you may be unable to use the Feingeist functions properly if cookies are switched off.

6. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Feingeist also collects potentially personally-identifying information that is collected by Gooogle Analytics. The analytics is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the Doubleclick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).  At any time, visitors may choose to opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on. We use the Google Analytics Demographics and Interest Reporting feature to identify trends in the usage of its website which may be published in reports for internal use.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. If you do not want to allow cookies, please disable them on your computer. Please note that certain features of our website will not be available once cookies are disabled. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

7. Use of Facebook Social Plugins

Our website uses social plugins provided by the social network, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alta, CA 94304 USA (“Facebook”).
The plugins are indicated by the Facebook logo or by the “Facebook Social Plugin” description.
When you visit a website that uses Facebook plugins, a connection is established between your browser and Facebook servers. The plugin’s content is transmitted directly from Facebook to your browser and displayed on our website.
The plugin integration allows Facebook to receive any information that you have opened on our website. If you are logged in to Facebook, they will be able to associate your visit to our site with your Facebook account. If you interact with the Facebook plugin, e.g. by clicking the “Like” button or leaving a comment, that information will be transmitted to Facebook and stored there.
For more information on how your data is processed and stored by Facebook, as well as details of their privacy settings and options, please visit Facebook’s privacy page (
If you do not want Facebook to store data related to your visit, please log out of Facebook before visiting our website.

8. Use of Google’s “+1”-Button

Our website uses the “+1” Button provided by social network Google, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043. This Button is indicated by a “+1”.
The “+1” Button is a token for “this is pretty cool” or “take a look at”. The Button is not used for tracking your web visits.
When you visit one of our websites which contains the “+1” Button, the Button is transmitted directly from Google’s servers to your browser and displayed on our website. Our website’s page you visit will automatically be transmitted to the Google server. By clicking to a +1 Button Google does not permanently log your browser history, rather for a period of up to two weeks.
Google stores data related to your visit for the period above for maintenance and trouble-shooting purposes. Data is not patterned to individual profiles, user names or URLs. Information is not accessible to website publishers or advertisers. Use of this information serves for maintenance and trouble-shooting of Google’s internal systems only. Your visit of a website containing a +1 Button will not be evaluated by Google in any other way.
No further evaluation of your visit to our website containing a “+1” Button will take place.
Placing of a +1 happens publicly, i.e. everybody carrying out a Google search or calling web content, which has been rated by you with a +1, is able to see that you rated this content with a +1. Please keep this in mind, only rate something with a +1, in case you are absolutely sure that you like to share this rating with the whole world.
Clicking to the +1 Button serves as a reference to other users in Google’s search results. You can publically communicate that you like our website, that our website has your acceptance or that you can recommend our website.

For more information on how your data is processed and stored by Google and on the use of the +1 Button, please visit the following website:

9. Privacy Policy for MailButler’s E-Mail Read Confirmation Functionality (Email Tracking)

This privacy policy explains the collection, processing and use of personal data in connection with the email read confirmation functionality of MailButler (email tracking) and how email recipients can stop such tracking.

How does MailButler’s Email Tracking Work?
We, Feingeist Software GmbH, Belzigerstr. 69 , 10823 Berlin/Germany (Feingeist) offer MailButler, a software extension (plugin) for the Apple Mail program, which, inter alia, enables mail senders to see when, where, how often and on which device the recipient has opened (read) an email. If the sender activates the email tracking for a specific email, MailButler includes a hidden image (also referred to as web-bug or 1-pixel image) with a unique mail-ID into the outgoing mail. Once the recipient views the email, the recipient’s mail client or web service sends a request to our server in order to load the hidden image. Our servers collect and store the mail-ID, IP address, email client information, device information and the date and time of such request. We pass on the date/time, IP address, email client information, device information and mail-ID to the MailButler software of the sender where it is linked to the specific email and enables the MailButler software to display the read date/time, IP address, email client information, device information and location based on the IP address.

What data is collected?
Through MailButler’s email tracking the sender obtains the information when the recipient has first opened the email. We, Feingeist, only store the mail-ID together with the corresponding read date/time, device information and the recipient’s IP address. We do not collect further data. We are unable to link this information to an individual email address of the sender or recipient, since the mail-ID is linked to a specific email only locally at the device of the MailButler installation at the sender.

Who is responsible?
We do not collect information that can be attributed to an individual and therefore do not collect, process or use personal data. However, the sender of an email using MailButler’s email tracking functionality may collect, process and use personal data. It is the sender’s responsibility to ensure that the use of the email tracking functionality is in compliance with any laws applicable to the sender, in particular data protection laws. This may require the sender to inform the recipient about the tracking, to offer an opt-out or to obtain prior consent.

How can the Recipient avoid Email Tracking?
Recipients can configure their email client (e.g. Outlook) or web service (e.g. googlemail) so that by default images contained in emails are not loaded. Please see the configurations menu and manual of your email client or web service for details. Alternatively, you can contact the sender and object to any future email tracking. Please note that we, Feingeist, can not deactivate email tracking for specific e-mail address since we have no access to information about the sender or recipient of tracked emails.

10. Third party websites

Our website provides links to other websites, we do not review these sites and therefore this Privacy Policy does not apply to third party websites. Please read their Privacy Policy before submitting any private information.

11. Changes to this data protection policy

Feingeist reserves the right to adapt its security and data protection measures, provided this is necessary as a result of technical or legal developments. In these cases, we will also update our data protection information accordingly. Please make sure, therefore, that you always use the latest version of our data protection declaration.

12. Privacy questions and contact

If you do not want us to keep you up to date with our news, you are free to contact us at any time and have your e-mail address removed from our mailing list.
We do not target any information towards children.
If you have any comments or concerns about our Privacy Policy, please contact us (

Last updated: 29th November, 2016