Inside Mailbutler
How we introduced an AI bot for tier-one customer questions
Learn how we implemented an AI-powered support bot to improve our response times, reduce agent workload, and deliver round-the-clock answers to customer questions.
Alaska
After years in customer service, I’m now part of the Mailbutler customer success team. When I’m not answering emails, I enjoy outdoor activities like hiking with my dog Salty or crocheting in the sun at a park.
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