We hired a certification agency to help us get ISO 27001 certified. It didn't work out the way we expected — and the certification turned out to be far more manageable once we stopped following their playbook.
A lost tender taught us something we couldn't ignore: for larger companies, information security isn't optional — it's a checkbox. Here's why we pursued ISO 27001, and what actually changed inside Mailbutler once we did.
A couple of years ago, someone offered to invest in Mailbutler. I turned it down — not because the offer was bad, but because I never wanted a clock ticking on my decisions. Here's the philosophy behind eleven years of building this on my own terms.
Learn how we implemented an AI-powered support bot to improve our response times, reduce agent workload, and deliver round-the-clock answers to customer questions.
Learn everything about Mail Bridge and how Mailbutler preserves your features and user privacy following macOS 14's email plugin changes.