How smart is Mailbutler’s Smart Assistant?

After months of hard work and a series of improvements based on your invaluable feedback, the Mailbutler Smart Assistant is finally out of early access and fully developed. The complete version of our email AI assistant comes with a brand-new look, a smoother user interface, and none of the bugs some of you discovered during the early access program.

The new Smart Assistant UI

As before, Mailbutler’s Smart Assistant can draft professional and contextually appropriate emails and replies, summarize long messages in English, German, and several other languages, improve the spelling and grammar of your email drafts, and extract relevant to-dos and contact details from your received messages.

But what enables the Smart Assistant to perform these actions? What makes it smart? Artificial intelligence, of course.

Mailbutler’s Smart Assistant is bookworm-level smart

Mailbutler’s Smart Assistant is powered by OpenAI’s GPT-3, which makes it impressively knowledgeable. GPT-3 is a state-of-the-art AI technology that’s been trained on large volumes of text information from a wide variety of reliable sources, including:

• Books
• Scientific journals
• News articles
• Webtexts
• Wikipedia

Smart Assistant knowledge sources

Having ingested a large dataset of text, GPT-3, and consequently the Mailbutler Smart Assistant, can compose grammatically correct, industry-specific emails in multiple languages, including:

• English
• German
• Spanish
• French
• and others

Types of emails Mailbutler’s Smart Assistant can write

The AI email generator can write various types of emails. You can instruct it to draft:

• Job application emails
• Email cover letters
• Sales emails
• Cold emails
• Follow-up emails
• Meeting request emails
• Payment request emails
• and other email types

To get the Smart Assistant to compose the email you would like to send, you need to give clear and specific instructions in the language of your choice. Let’s take a look at a few excellent emails the Smart Assistant wrote and the prompts it used to do so.

Job application email

Smart Assistant prompt:

“Apply for a Graphic Designer job at Instagram
Mention I have 3 years’ experience“

Generated email draft:

Job application email

This is a great job application email draft because:

• It uses a formal and confident tone of voice which leaves a lasting impression on employers
• It mentions the fundamental principles of graphic design
• It names the most popular graphic design software for digital marketing
• It follows job application email best practices

Payment reminder email

Smart Assistant prompt:

“Write a payment reminder
The due date is July 31“

Generated email draft:

Payment reminder email

This is a great payment reminder email draft because:

• It’s to the point yet friendly
• It invites the recipient to reach out if they require more information
• It expresses gratitude in advance

Client apology email

Smart Assistant prompt:

“Apologize to a client for delivering the product 2 days late
Offer a 25% discount“

Generated email draft:

Client apology email

Summary

The Mailbutler Smart Assistant has immense email-writing potential. It’s powered by an AI technology that’s been fed high volumes of carefully selected text information, which enables it to compose emails in different languages, use different tones of voice, and follow specific word count guidelines.

But just like with any AI-based tool, you need to “tell” the Smart Assistant what kind of email you want it to draft. As shown above, the quality of the final result depends greatly on the quality of your input.

Getting the hang of writing good email prompts might take a bit of trial and error, but it’s totally worth it. Go ahead, put the Smart Assistant’s email-writing capabilities to the test, and share your thoughts in the comments section below.