5 best Right Inbox alternatives
There are many reliable and feature-rich Right Inbox alternatives to choose from, starting with Mailbutler. Read on to learn more.
James has seven years' experience as a Content Marketer, bylines on Left Foot Forward, Submittable, and INOMICS, and a Master's in History. In his free time he likes to read, play guitar, and write for his personal blog.
As a Gmail user, you can't increase your email productivity without the help of a third-party app.
For example, Gmail doesn't have a native email tracking functionality, which is a must-have for practically any professional who uses email as their primary business communication tool.
Right Inbox is one of the most popular extensions for Gmail, providing its subscribers with a robust suite of features, including email scheduling, email tracking, reminders, signatures, templates, private notes, and several others.
However, as you can see, Right Inbox doesn't offer any sharing options which makes it unsuitable for collaboration.
Plus, Right Inbox has been known to have a somewhat clunky user interface, and some of its features are overkill (the visual link preview functionality, for instance).
What's more, its customer service team is notorious for dealing with issues poorly.
Fortunately, there are many reliable and feature-rich Right Inbox alternatives to choose from, starting with Mailbutler. Read on to learn more.
Top 5 Right Inbox alternatives in 2023
1. Mailbutler: Best overall Right Inbox alternative
Mailbutler is the most versatile alternative to Right Inbox currently on the market, as it can be used by professionals and companies in just about any industry.
Mailbutler has a 14-day free trial and four premium plans.
Its pricing starts at $4.95 per seat per month or $49.50 per seat per year, while Right Inbox's prices begin at $9.95 per user per month billed annually.
What's more, Mailbutler sits right on top of your Gmail inbox, meaning you don't have to learn any new software to start using it.
When it comes to functionality, Mailbutler packs a much more powerful punch than Right Inbox. Here are some of its best features:
- Advanced email tracking. Mailbutler's email tracker covers both email opens and link clicks. It allows you to see when, where, and how many times your emails and links have been opened and clicked respectively. With Mailbutler, you can choose to get notified on your desktop computer and/or the companion mobile app as soon as your tracked emails and links get opened and clicked respectively. Right Inbox, on the other hand, doesn't offer real-time notifications - you have to check your mailbox to see the status of your tracked emails and links.
- Smart send later. Like Right Inbox, Mailbutler lets you schedule emails for later delivery which can come in handy when you communicate with teammates and clients based in different time zones. But unlike Right Inbox, Mailbutler gives you the chance to schedule emails to be sent at the perfect time for each recipient using the Recipient Optimized Scheduling tool. This tool suggests the best time to reach each of your contacts based on the tracking data Mailbutler collects for their email address.
- Contacts. As a Mailbutler user, you can manage your customer relationships right inside your inbox. You can create as many contacts as you need and add important information to each of them. This includes standard contact information like name, email address, phone number, company name, etc. Mailbutler lets you create custom fields as well. You can use these details to personalize your emails and boost your open rates. Right Inbox, on the other hand, doesn't have such a feature. It only offers a CRM integration option that allows you to copy relevant email threads to a third-party CRM tool.
- Collaborators. Mailbutler promotes teamwork by allowing its subscribers to create and share notes, tasks (including follow-up ones), templates, signatures, and contacts with whomever they want. Right Inbox, on the other hand, doesn't come with any sharing capabilities, which makes it suitable for individual use only.
Right Inbox vs Mailbutler: Summary
- Right Inbox's email tracking tool doesn't send real-time notifications, while Mailbutler's email tracker does
- Right Inbox's email scheduling is basic, while Mailbutler's Smart Send Later comes with Recipient Optimized Scheduling
- Right Inbox isn't team-friendly (no sharing options), while Mailbutler is suitable for both individuals and large organizations (due to the Collaborators feature)
- Mailbutler's premium plans are richer and more affordable - its pricing starts at $4.95 per user per month billed monthly, while Right Inbox's cheapest plan costs $9.95 per user per month billed annually. (You have to commit to a yearly subscription)
Gmelius is a fantastic Right Inbox alternative for teams.
It has a 7-day free trial and three paid plans with prices starting at $15 per user per month billed monthly or $12 per user per month billed annually.
For comparison, Right Inbox's pricing begins at $9.95 per user per month billed annually, which makes it cheaper than Gmelius. However, Right Inbox is much less powerful than its competitor.
Here are some of Gmelius' top features that make it worth the extra bucks:
- Email templates. Gmelius allows you to create and share one-click Gmail templates with your teammates. You can also take advantage of Gmelius' automatic personalization feature and insert variables into your templates. For example, you can include the recipient's first name, the sender's full name, the recipient's company name, etc. Right Inbox's Gmail templates cannot be shared.
- Email sharing. As a Gmelius subscriber, you can share and delegate email conversations with just one click or mention (using @name). Unlike BCCs and forwards, Gmelius' email sharing feature lets your colleagues see all the replies in an email conversation. Right Inbox users can't do any of this.
- Email notes. This is another great email collaboration feature. Gmelius allows you to chat and collaborate on emails in real-time right inside your Gmail inbox. You can use this functionality to add to-dos, attachments, and video notes to emails and provide valuable context for your teammates. Don't worry - external recipients can't see any of these messages. For comparison, Right Inbox's private notes feature doesn't come with any sharing capabilities, meaning you're the only one who can view these messages.
- Meeting scheduler. Gmelius' Gmail meeting scheduling tool allows you to automate the whole meeting scheduling process by sharing your calendar availability, sending meeting reminders, and even integrating with a video conferencing app. Right Inbox doesn't offer such a feature.
- Workflow automation. If you need more proof that Gmelius caters to teams, then this feature should remove all your doubts. Gmelius' workflow automation functionality lets you and your colleagues put your company's daily operations on auto-pilot. You can make this happen by choosing triggers and setting conditions to automatically assign emails to the right team member. Your customer support team can benefit from this feature as well - they can set up triggers and automatic replies to general emails so they don't have to respond to each message individually.
If you're looking for a Right Inbox alternative that's geared toward customer support specialists, then Hiver might be the perfect Gmail extension for you. It provides all of its tools right inside your inbox.
Hiver has a 7-day free trial and three paid plans.
Its pricing begins at $19 per user per month billed monthly, but if you purchase a yearly subscription, you'll save 20%. Right Inbox is much cheaper than Hiver, but also much less powerful.
Here's what makes Hiver a smart investment if you want to start using Gmail as a helpdesk:
- Customer contacts. This feature is every customer support manager's dream come true - it lets you keep all customer-related information in one place. It helps you understand your customers better and write tailored messages fast. All Right Inbox does is offer third-party CRM tool sync.
- Email management. Hiver's email management tool allows you to turn messages into to-dos and assign them to colleagues. With this feature, you don't have to worry about having to forward every email you need to work on with a colleague. Right Inbox doesn't offer such an option.
- Email tags. As a Hiver subscriber, you can categorize customer issues by adding email tags. Once you have a good categorization system in place, you'll be able to use filters to find specific emails more quickly.
- Notes and mentions. The notes and mentions functionality lets you and your team members work together on emails without leaving Gmail. All notes and mentions are private, i.e. visible only to users of the shared mailbox.
Despite its ugly homepage design, SaneBox is a great Right Inbox alternative for individual use.
This email management tool serves as a smart assistant, helping you keep your inbox well-organized and allowing you to focus on what's important.
Compared to Right Inbox, SaneBox lacks several useful features, including email tracking and send later.
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However, SaneBox makes up for this with its competitive pricing - it starts at $7 per email account per month (billed monthly).
Additionally, you can save big and get three months free if you buy a yearly subscription.
When it comes to SaneBox's value, some of its most popular features are:
- SaneLater. The SaneLater feature lets you temporarily remove non-urgent emails from your inbox so you can get more done. Right Inbox has a similar feature called inbox pause which basically gives you the chance to temporarily stop new emails from appearing in your inbox. Although the idea behind RI's inbox pause functionality is great, it can do more harm than good as it doesn't allow for delivery exceptions. In other words, there's no way for you to receive important emails while inbox pause is activated.
- SaneNoReplies. The SaneNoReplies feature allows you to keep track of sent emails that haven't been replied to yet. You can always access your SaneNoReplies folder and analyze all of the messages in it so you can find ways to improve your email communication efforts. If you're not expecting a response to a particular email in this folder, you can simply delete it. Right Inbox doesn't offer any kind of email filtering tool.
- SaneAttachments. SaneBox comes with a number of time-saving tools, but its attachments feature is definitely one of the most useful ones. The SaneAttachments tool lets you move large attachments to the cloud - you can choose Google Drive, OneDrive, Dropbox, Box, or Evernote. If you receive large files via email on a regular basis, SaneAttachments will help you avoid filling up your email quota and save you the bother of downloading and forwarding them to your teammates. Right Inbox doesn't provide such a solution.
- SaneBlackHole. Last but not least, you can train SaneBox to move emails from certain senders to your SaneBlackHole folder and send them to trash when they're 7 days old. This is much better than unsubscribing because when you hit the "unsubscribe" button, you send a signal to the email sender, letting them know your email address is active. They can use this information to add you to new lists which will result in more unwanted emails reaching your inbox.
Mailbird is another solid alternative to Right Inbox for individual users. It fully syncs and configures with Gmail and Google Workspace (formerly G Suite) and offers a decent set of productivity features. Here are the three most useful ones:
- Unified inbox. As a Mailbird subscriber, you can save a lot of time by managing all your Gmail accounts and contacts in one place. You can also use the one-click account switching option.
- LinkedIn lookup. The popular social media platform is integrated into Mailbird. This allows you to grow your network and build important relationships without having to leave your inbox.
- Attachment search. Finally, the attachment search functionality helps you find attachments regardless of when you sent or received them. It's another great time saver.
Apart from the tools mentioned above, Mailbird comes with email tracking, email scheduling, a contacts manager feature, Gmail keyboard shortcuts, and round-the-clock customer support.
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Mailbird doesn't have a free plan, but its pricing is extremely competitive - it starts at $3.25 per month billed monthly or $2.28 per month billed yearly.
Plus, Mailbird offers a 14-day money-back guarantee to all its customers.
What is Right Inbox for Gmail?
Right Inbox is a productivity extension for Gmail. It comes with a collection of inbox-enhancing and time-saving features, including email scheduling, email tracking, email sequences, recurring emails, reminders, private notes, email templates, and several others.
Is Right Inbox safe?
Yes, it is. Right Inbox can't access your Gmail password. It uses OpenID for authentication and OAuth2 for authorization via Google's security protocols.
Right Inbox is a solid choice for individual Gmail users looking to add functionality to their inboxes and improve their day-to-day communication.
However, Right Inbox leaves a lot to be desired if one of your goals is to improve your email collaboration.
Plus, its customer support team has a somewhat bad reputation when it comes to solving problems.
You can easily avoid these limitations by going with an affordable or completely free Right Inbox alternative.
Mailbutler should be at the top of your list because it adds a ton of functionality to your mailbox and costs significantly less than Right Inbox, especially if you purchase a yearly subscription.
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